• What do I do if my dress doesn't fit? Can I return it?

    If your dress doesn't fit you can exchange it for a smaller/bigger size however, because everything is made to order I can't refund you.

  • How long does postage take?

    I offer 1st class postage for £4.20 and that takes approx. 1-2 days and 2nd class for £3.20 that takes approx 3-4 days. All my postage is done with royal mail.

  • How long would it take to receive my order?

    Everything is made to order so currently I am working on a 4 week turnaround on all orders, if I can fulfil your order before this time, then of course I will.

  • When will you release other styles?

    I will be releasing new styles very soon, key dates for launching products are all on my instagram @hevs_threads

  • Can you make custom sizes?

    Unfortunately I don't offer made to measure but if you are petite or tall then let me know when you order and I will do my best to accommodate your order.